Orange data complaints

Experts offer six immediate fixes while long-term solution is sought By Wasso Laura “I bought 2GB in the morning. By evening, it was gone. I did not even watch a movie or stream.” This single sentence, repeated in different forms by subscribers queuing at Orange points in Limbe, Buea, Douala and Yaounde, prompted our newsroom to commission a one-week field study on the rising wave of mobile data complaints in Cameroon. Between Monday and Saturday last week, our reporters interviewed customers, agents at Orange shops and network technicians to answer one question: Is Orange data really finishing faster, or are…